Man & Van Maintenance Operations

Coordinator Workdesk

Today’s jobs and open follow-ups

Operations Log / Follow-Up Tracker

Pending items stay active until completed or cancelled.

AMC Command Center

Management snapshot for contracts, visits, payments, reports, and follow-ups.

Customer Record

Customer details are saved once and can be linked to multiple properties.

Customer name Mobile number WhatsApp number Email Customer type Status Billing address Notes

Property Record

Link each property to a customer. One customer can have multiple properties.

Linked customer Status Property name Villa / apartment / unit number Full address Area Google Maps location Preferred visit timing Contact person for this property Access notes Parking notes Security / gate access notes Property documents/photos

Property Photos

JPEG photos use the existing server photo upload table under property records.

Service Package Template

Templates drive included services and automatic AMC schedules.

Package name PPM type Default visits per year Default job duration Status Included services summary

Package Services

Define each service, frequency, checklist, team, and approval rules.

AMC Contract

Saving a contract generates the planned AMC PPM visits.

Customer Property Package Start date Expiry date Payment status Renewal status Included services Notes

Records

Templates

AMC Contracts

Contracts, generated visits, payment status, and renewal follow-up.

AMC Service Schedule

All planned AMC visits across customers, properties, and services.

AMC Work Orders

Generated AMC visits converted into the existing PPM/work order flow.

Renewals

Contracts nearing expiry and renewal follow-up status.

Payments

Phase 1 payment status tracking only, not accounting.

Issues / Recommendations

Open visit remarks, next actions, and technician recommendations from AMC work.

PPM Work Board

All planned maintenance visits

Users / Access

Payroll Technician Roster

Technicians sync from payroll active employees after login.

Active Technicians

Archived Technicians

Photo Locations

Data Exports

Download CSV files for Excel or Apple Numbers.

Data Recovery

Super Admin only. Restore one saved server state backup at a time.

Dashboard